Skip to content

Plans & limits

See which plan you're on and how your usage compares to its limits under Settings → Plan & Usage.

Plans

There are three tiers — Free trial, Pro, and Enterprise. On Enterprise, limits show as Unlimited.

What's measured

The page tracks your current usage against the plan's limit for:

  • Catalog items
  • Storefront API calls today
  • Catalog media storage
  • Staff seats

What happens when you reach a limit

Plan & Usage shows when you're approaching a limit or have reached it. On Free trial and Pro, the catalog item, media storage, and staff seat limits block additions that would exceed your allowance. For example, at your storage limit, you can still use your existing media, but new uploads are blocked.

When you use up your daily storefront API allowance, further counted requests are blocked until the allowance resets at midnight UTC. Hosted-page API calls count toward the same daily total and also have their own daily allowance.

Upgrading

Need more headroom? Use Request upgrade — today it opens an email to our team, who'll get you moved up. Self-serve billing is coming in a later release.

Who can do this

Any team member can view your plan and usage — it's a read-only page.